Purchase & Return Policies
Our Store Hours:
Our hours are M-F, 9am-5pm EST. You can of course, shop 24/7 online! Please allow three to seven business days for your order to be shipped!
Feel free to contact CustomerService@StudioMinerale.com if you need something expedited!
We are happy to make a return for exchange only if we receive the following within seven days of your receipt of purchase:
Returns are accepted when your original purchase unworn, in it's original condition, with attached price tags and accompanied by the original sales receipt and packaging.
If your jewelry was a gift, the item should have been marked as a gift when purchased and shipped directly to you. If you would prefer to choose another item, kindly email us and let us know within seven days. Once we receive the returned item in its original condition, and with tags attached, please include the Gift Receipt or Original Sales Receipt. It's a good idea to consider shipping confirmation option from mailer.
We will be happy to help you choose something perfect for you! Kindly include your name, phone number, address and email. :)
Please address all return emails to Returns@StudioMinerale.com